About Trinity Veterinary Hospital
Welcome to Trinity Veterinary Hospital! Proudly independently owned by Dr. Susan Mineo, DVM, MBA. Her lifelong passion for caring for pets and their families has guided her through her nearly 25-year career. Dr. Mineo’s commitment to compassionate, high-quality veterinary care is reflected in every aspect of the practice.
Clear, Collaborative Veterinary Care
Trinity Veterinary Hospital represents a new chapter built on a strong foundation of experience and community connection. While our name is new, our team and approach to care remain familiar to many families in Lancaster and the surrounding Western New York region. As veterinary medicine continues to shift toward large corporate ownership, our practice has chosen a different path — remaining proudly independent so we can prioritize continuity, communication, and genuine relationships.
Our Story & Commitment to Care
At Trinity, it is our goal to foster and build meaningful relationships with our clients and provide personalized care tailored to each pet’s needs. Our entire veterinary team is guided by a culture of family grounded in compassion, respect, trust, and teamwork.
We are also proud to be an AAHA-accredited hospital. This means Trinity meets the highest standards for safety and medical care, so you can feel confident knowing your pet is receiving exceptional care in a trusted environment.
Our Mission & Values
At the heart of Trinity Veterinary Hospital is a shared mission: to provide compassionate, reliable veterinary care while fostering trust among our team, clients, and patients. We value open communication, collaborative problem-solving, and a supportive team culture — because when our team feels respected and connected, that care extends naturally to the pets and families we serve throughout Lancaster and nearby communities.
Frequently asked questions
What makes Trinity Veterinary Hospital different?
As an independently owned veterinary hospital in Lancaster, NY, Trinity Veterinary Hospital focuses on continuity of care, transparent communication, and long-term relationships — an approach many clients value in a region where corporate ownership is increasingly common.
What types of pets do you care for?
Our veterinary team provides care for dogs and cats, as well as select exotic species, including rabbits, guinea pigs, ferrets, rodents, reptiles, turtles, and tortoises. We tailor our recommendations based on each pet’s species, age, and individual needs.
Do you serve clients outside of Lancaster?
Yes. While our hospital is located in Lancaster, we regularly care for pets from Cheektowaga, Amherst, Williamsville, Orchard Park, Alden, West Seneca, East Amherst, Lockport, East Aurora, and Buffalo, as well as other nearby Western New York communities.
How does your team approach treatment decisions?
We believe veterinary care should be collaborative. Our veterinarians take time to explain findings, review options, and work with pet owners to develop care plans that align with medical needs and family goals.
Learn More or Take the Next Step
Whether you’re looking for a trusted veterinary hospital in Lancaster, NY, or exploring care options for a new pet, our team is here to help. Learn more about our services, meet the people behind the care, or reach out to schedule a visit.